Privacy Policy

Islands Auto Spa ("Islands Auto Spa," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect throughislandsautospa.com (the "Site") and our appointment booking system, how we use it, and the choices you have — including your choices around email and SMS (text message) marketing.

By using the Site, submitting a form, booking an appointment, or subscribing to our email or SMS list, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly to us, including:

• Contact information — name, email address, and phone number, when you sign up for our email/SMS list, fill out a form, or contact us.
• Appointment information — name, email, phone number, and vehicle/service details you provide when booking an appointment through our online scheduler.
• Communications — anything you send us by email, phone, text, or through the Site.

We also collect certain information automatically when you visit the Site:

• Device, browser, and usage information (such as pages viewed and referring pages).
• Cookies and similar tracking technologies used by our email/SMS marketing platform and other tools described below, including to recognize repeat visitors and show on-site sign-up popups.

How We Use Your Information

• To schedule, manage, and send reminders about appointments.
• To respond to inquiries and provide customer service.
• To send you marketing emails about promotions, offers, and updates, if you've opted in.
• To send you marketing text messages (SMS) about promotions, offers, and updates, if you've opted in.
• To operate, maintain, and improve the Site and our services.

We do not sell your personal information.

Email & SMS Marketing — Your Choices

If you provide your email address or phone number through a sign-up form on the Site, you may receive marketing communications from Islands Auto Spa. We useKlaviyo to send these communications and to manage our subscriber list.

SMS Terms:

• By opting in, you consent to receive recurring automated marketing text messages from Islands Auto Spa at the phone number provided. Consent is not a condition of any purchase.
• Message and data rates may apply. Message frequency varies.
• Reply STOP at any time to unsubscribe from SMS messages. Reply HELP for help.
• Carriers are not liable for delayed or undelivered messages.

Email: every marketing email we send includes an "unsubscribe" link. You can opt out of email marketing at any time by clicking that link, and we'll process your request promptly.

Opting out of marketing emails or texts does not affect transactional communications, like appointment confirmations or reminders for a booking you've made.

Third-Party Service Providers

We share information with service providers who help us operate our business, solely for that purpose:

• Klaviyo — email and SMS marketing platform.
• Cal.com — online appointment scheduling.
• Vercel — website hosting.

Each of these providers has its own privacy practices governing information they process on our behalf.

Cookies

The Site uses cookies and similar technologies (including those from Klaviyo) to remember your preferences, recognize you as a returning visitor, and understand how the Site is used. You can control cookies through your browser settings; disabling them may affect some Site features.

Data Retention

We retain your information for as long as needed to provide our services, comply with legal obligations, and for legitimate business purposes, such as maintaining appointment history.

Your Rights

You may contact us at any time to:

• Opt out of email or SMS marketing (see above for the fastest way — STOP/unsubscribe link).
• Ask what personal information we have about you.
• Request that we correct or delete your personal information.

Children's Privacy

The Site and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Security

We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes.

Contact Us

Islands Auto Spa
12101 SE Federal Hwy, Hobe Sound, FL 33455
Phone: (772) 546-3300
Email: info@islandsautospa.com